Refund & Billing Policy (Global)

This Refund & Billing Policy applies to all users of Male Sugar Baby Dating (MSBD), operated from Los Angeles, California, United States, and accessible globally.

By purchasing any paid membership on https://www.malesugarbabydating.com, you agree to this policy.

1. Subscription Cancellation

Subscriptions automatically renew unless canceled. You may disable auto-renewal at any time via:

  • Profile Avatar → Settings
  • Subscriptions → Manage
  • Cancel renewal
Canceling auto-renewal prevents future charges but does not automatically create a refund for the current billing cycle.

2. General Refund Eligibility

Refunds may be considered in cases including:

  • Duplicate billing
  • Processing errors
  • Unauthorized use (subject to review)
  • Technical service failure
  • Consumer protection rights required by local law

Refund decisions are evaluated based on account usage, subscription duration, and payment method.

Refund outcomes may include:

  • Full refund
  • Partial (prorated) refund
  • Denial if substantial use of service occurred

3. EU / EEA Consumer Rights (14-Day Cooling-Off Period)

If you reside in the European Union (EU), European Economic Area (EEA), or certain other jurisdictions with similar protections, you may be entitled to withdraw from your purchase within 14 days without providing a reason.

However, if you explicitly consent to immediate access to digital services and acknowledge waiver of the 14-day withdrawal right at checkout, your right to cancel may be reduced or void once service begins.

To exercise EU withdrawal rights, contact support within 14 days of purchase.

4. United Kingdom Consumer Protection

UK consumers may be entitled to statutory rights under the Consumer Rights Act 2015. Nothing in this Refund Policy limits mandatory rights provided under UK law.

5. United States & International Users

For users outside the EU/EEA/UK, refunds are handled in accordance with U.S. digital service standards and applicable state regulations.

Certain jurisdictions (such as California, Canada, Australia) may provide additional statutory protections that override portions of this policy where legally required.

6. Apple App Store Purchases

Subscriptions purchased via Apple are processed by Apple Inc. Refund requests must be submitted directly to Apple and are subject to Apple’s refund policies.

MSBD does not control Apple’s refund decisions.

7. Billing Descriptor

Charges may appear as:

  • Success MSBD
  • Success*MSBD
  • CCBill.com *MSBD

8. Chargebacks & Payment Disputes

If you notice an unfamiliar charge, please contact us before initiating a payment dispute or chargeback.

Unresolved chargebacks may result in temporary account suspension while the matter is under investigation. We are committed to resolving billing disputes quickly and fairly.

9. Taxes & Currency

Applicable taxes (VAT, GST, or local sales taxes) may be included in your transaction depending on your country of residence.

Charges may be processed in USD or other currencies based on payment processor configuration. Currency conversion fees charged by your bank are outside MSBD's control.

10. Processing Timeline

Approved refunds are typically processed within 1–5 business days. However, your financial institution may require additional time (up to 10 business days) to reflect the refund.

11. Policy Updates

MSBD reserves the right to update this Refund Policy to reflect legal, regulatory, or operational changes. Updated versions will be posted on this page with an effective date.

Contact Information

For refund inquiries:

Support Team – Male Sugar Baby Dating
Email: support@malesugarbabydating.com
Location: Los Angeles, California, United States

Effective Date: February 2026